Before You Order a FramedFantasy Portrait: 7 Things to Know
Seven practical expectations before ordering: choose the format, prepare the brief, review the artwork and check the files for their intended use.
Jan
4 min read
Before you order a character portrait, make sure you understand what you are buying, what you will review and which decisions need to be settled first. A commission feels easier when the next step is clear.
At FramedFantasy, Jan works on every commission with her team of vetted artists. You talk to Jan throughout the process. The customer commission page brings the brief, artwork versions, feedback and final files together.
These seven points explain the practical expectations. Your selected options and current order terms control the scope, timing and policies for your commission.
1. Choose the format around what needs to appear
FramedFantasy offers half-body, thigh-up and full-body portraits. Decide what the picture needs to show before choosing the format.
A face and upper-body pose have different space requirements from a long coat, boots and a weapon held low. List the items that must stay in view, then check that the selected crop can accommodate them.
Check the current product options for price and availability. A place on the waitlist, an invitation to order and a paid commission are separate steps.
2. A clear written description is enough to start a conversation
You do not need to draw your own character first. Tell us about the appearance, outfit, important equipment, expression and the parts of the story that change what the portrait should show.
A description such as “the left horn broke near the tip and was repaired with a brass sleeve” is more useful than asking for “lots of personality.” It gives us something we can check in the artwork.
References help when you label their purpose. Say which picture explains the face, which supplies the coat and which only shows the lighting you like. The character brief guide has a fuller structure.
3. The commission page shows the stages
| Stage | Your useful next step |
|---|---|
| Details | Review the brief and references. Flag fixed details and open decisions. |
| Painting | Use the order thread if an important detail needs clarification. Ask before changing the agreed scope. |
| First reveal | Look at the portrait as a whole before listing individual changes. |
| Edits | Give feedback on the specific artwork version you are reviewing. |
| Final files | Download the approved deliverables and check them for your intended use. |
The first reveal is a review point. It does not mean you have already approved the portrait. The stage names describe progress, not a promise that every order will spend the same number of days in each stage.
4. Feedback can point to the actual area
The commission page supports annotations and written feedback on artwork versions. You can indicate the section you mean instead of trying to describe “the small bit beside the other small bit.”
For a fictional example, “raise the brass sleeve toward the horn tip” is a change we can act on. Add why it matters if that helps resolve the decision.
Keep a feedback message focused. Separate details that conflict with the agreed brief from new ideas that came to you after seeing the portrait. We can discuss both, but they are different kinds of request.
5. A changed concept needs a scope conversation
Changing an eye color and replacing the character, outfit, pose and setting are different tasks. Check the current revision terms and talk to Jan before asking for a new concept or extra deliverable.
The goal is to avoid surprises on either side. If you have a gift date, a print size or an unusual requirement, include it before ordering rather than waiting for the first reveal.
Read the current terms for the offer's conditions. An article is not a replacement for the policy that applies to your order.
6. Approve the version you actually checked
Review the current portrait at a useful size, then look at how it will appear in its destination. A detail visible on a large screen can vanish in a token crop.
Look for the fixed details you listed at the start. Confirm that you are approving the current version, and ask about anything you still do not understand before clicking approval.
7. Check the files against the use you planned
Keep a copy of the delivered originals. Make separate working copies for a character sheet, token or social crop.
If you selected motion, printing or another extra, check its particular delivery and compatibility requirements. Support varies by platform and format, so an animated file should not be assumed to work everywhere a still image works.
For a public or commercial project, confirm the intended use before ordering. A personal character portrait and artwork for a book or product need their own scope discussion.
Start with the portrait options, bring your important details and tell Jan how the picture will be used. Those are the decisions that make the rest of the process easier to follow.
